Eldo Systems is an independent reseller of refurbished and new-surplus enterprise networking equipment. We are not an authorized dealer of any manufacturer listed on this site.

Lifetime Warranty

Every product we sell comes with a lifetime hardware warranty

Eldo Systems Warranty: This warranty is provided solely by Eldo Systems LLC, an independent reseller. It is NOT a manufacturer warranty from Cisco, Juniper, HPE, Dell, or any other brand. Manufacturer warranties do not apply to refurbished or surplus products sold by Eldo Systems.

What's Covered

Our lifetime warranty covers hardware defects and failures that occur under normal use. This includes:

  • Component failures (ports, power supplies, fans, etc.)
  • Manufacturing defects
  • Hardware malfunctions under normal operating conditions

What's Not Covered

  • Physical damage from drops, impacts, or improper handling
  • Liquid damage
  • Damage from power surges or electrical issues
  • Modifications or unauthorized repairs
  • Normal wear and tear
  • Software or firmware issues

Warranty Claim Process

  1. Contact us at sales@eldosystems.com or (484) 630-1533
  2. Provide your order number and description of the issue
  3. Our team will diagnose the problem and provide an RMA number
  4. We'll ship a replacement upon receiving the defective unit

Advance Replacement

In many cases, we can ship a replacement unit before receiving the defective one to minimize your downtime. Contact us to discuss advance replacement options.

Duration

Our warranty is lifetime — it remains valid for as long as you own the product. There are no registration requirements or expiration dates.

Need Warranty Support?

Our team is ready to help with any warranty claims or questions.

Email Us (484) 630-1533

Independent Reseller Notice: Eldo Systems is an independent reseller of refurbished and new-surplus enterprise networking equipment. We are not affiliated with, authorized by, or endorsed by Cisco, Juniper, Arista, HPE, Dell, Meraki, Fortinet, Mellanox, NVIDIA, Finisar, or any other manufacturer listed on this site. All product names, logos, and brands are property of their respective owners. All products sold are refurbished or new-surplus unless otherwise noted. Manufacturer warranties do not apply; all items are covered by the Eldo Systems Lifetime Warranty.

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